The position is responsible for the support and development of business applications with the ERP systems. The position will manage the application support team personnel as well.
- Functional support of ERP and other business applications
- Responsible for ERP enhancements, reporting, and support.
- Responsible for SLA compliance to corporate standards
- Personnel management including training and development plans
- Develop and document internal processes
- Vendor management
- Perform all other duties, as assigned.
- Experience with a help desk system
- Must have good communication skills, verbal and written
- Ability to create detailed plans and presentations
- SQL administration and SSRS skills a plus
- Knowledge of Microsoft Business Intelligence a plus
- Knowledge of time and attendance system a plus
- Knowledge of barcode technology a plus
- Bachelor degree preferred in Information Systems or related field and/or equivalent experience
- Experience with Dynamics AX ERP is required
- Experience in a manufacturing environment required
- Project management experience required, certification a plus