The Project Manager, with the support of project team, is responsible for successful execution/delivery of assigned project(s) on-time, within budget, as per the Contract Agreement, within the quality & safety framework.
Main Responsibilities and Accountabilities:
|Project Planning and Scheduling:
Customer Satisfaction Management in Projects:
- Plans, monitors and controls project activities, proactively to maximize cash flow.
- Understands critical path scheduling and assures a minimum, but sufficient project float.
- Actively strives to optimize overall resource planning and utilization considering resources within the local organization.
- Assures a valid Project Safety plan is in place.
- Considers close out activities and influences project for an early close out.
- Identifies and shares lessons learned.
Project Financial and Cost Management:
- Assures commitments to customer are met, in accordance with contract.
- Assures and seeks to improve customer satisfaction and feedback through consistent customer interaction (e.g. Communication, phone, e-mail, etc.) and Customer meetings (kick off, review, etc.).
- Works proactively to set customer expectations to assure a smooth project including acceptance of project deliveries and timely payment, even under challenging circumstances.
- Encourages openness & respect, and builds trust, confidence & loyalty with customers and partners.
- Promotes a healthy work-life balance within the project team.
Legal and Contract Management for Projects:
- Understands and utilizes Corporate Full Cost Calculation Model and different revenue recognition methods.
- Understands project exposure.
- Controls project cost and cash flow.
- Influences project expenditures to maximize cash flow.
- Understands the standard terms and conditions and the impact upon contracts of differing and/or additionally accepted terms and conditions.
- Understands project specific accepted terms and conditions and their application to project contracts, including awareness of risks of negative impact on margin, performance and risk factors.
- Utilizes contract terms and conditions to maximize cash-flow, margin and to limit liabilities (e.g. insurance).
Scope and Change Management for Projects:
- Forthrightly presents an account of project status/issues in project reviews.
- Reports status/progress to customer and other stake holders with appropriate detail for desired understanding (e.g. to assure payment, set expectation, etc).
- Raises potential project issues to relevant stake holders.
- Effectively reports project progress or other situations either verbally or in writing to assure desired understanding.
Project Risk and Opportunity Management:
- Utilizes negotiation skills for scope and change management.
- Monitors scope including the possible overall impact of what may seem to be minor changes.
- Negotiates change orders and additional sales.
- Actively pursues desired changes in order to obtain additional sales, increase margin and to lower risk exposure.
Procurement Management for Projects:
- Understands risks and what may be causing a change in risk exposure and actions to avoid/mitigate.
- Understands opportunities and how to take advantage of them.
- Identifies and mitigates risks associated with important aspects such as Health and Safety.
- Proactively pursues decided upon mitigation efforts for identified risks.
- Identifies and acts upon new risks and opportunities as they occur.
- Assures avoidance/mitigation of liquidated damages and other penalties/claims.
- Work actively with a number of suppliers to obtain overall best possible purchase, in cooperation with the supply management function.
- Coordinates/directs project transportation and logistics.
- Reviews status of critical suppliers’ progress and include in overall schedule.
- Initiates 3rd party inspections as required.
- Ensures the proper application of supplier qualification process.
- Project Complexity points 200 – 350 points using Project Complexity Calculator.
- Technical complexity
- Geographical complexity
- Commercial complexity
- Project Revenue
- Project Team and Organization
- Certified Project Manager or Certified Project Manager.
Knowledge, Skills and Experience:
- Ability to work with projects of different size, complexity and contractual types.
- Bachelor’s Degree and 8 years of experience managing projects or Associate’s Degree and 10 years of experience managing projects or High School Diploma and 12 years of experience managing projects.
- PMP® certification from Project Management Institute or certified by major competitor as Project Manager or IPMA Level C/D certification recommended if recruited from an external organization.
- People related skills:
- Upholds ethics and values; Demonstrates integrity; Promotes and defends equal opportunities, builds diverse teams; Encourages organizational and individual responsibility towards the community and the environment.
- Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognizes and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.
- Provides clear direction; Sets appropriate standards of behavior; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high caliber.
- Establishes good relationships with customers and staff; Builds wide and effective networks of contacts inside and outside the organization; Relates well to people at all levels; Uses humor appropriately to enhance relationships with others.
- Makes a strong personal impression on others; Gains clear agreement and commitment from others by persuading, convincing and negotiating; Promotes ideas on behalf of self or others; Manages conflict; Makes effective use of political processes to influence and persuade others.
- Information related skills:
- Analyses numerical & verbal data and all other sources of information; Breaks information into component parts, patterns and relationships; Probes for further information or greater understanding of a problem; Makes rational judgements from the available information and analysis; Produces workable solutions to a range of problems; Demonstrates an understanding of how one issue may be a part of a much larger system.
- Speaks clearly and fluently; Expresses opinions, information and key points of an argument clearly; Makes presentations and undertakes public speaking with skill and confidence; Responds quickly to the needs of an audience and to their reactions and feedback; Projects credibility.
- Writes clearly, succinctly and correctly; Writes convincingly in an engaging and expressive manner; Avoids the unnecessary use of jargon or complicated language; Writes in a well-structured and logical way; Structures information to meet the needs and understanding of the intended audience.